PARK UPDATE REGARDING CORONAVIRUS
27 March 2020
We thank you for your continued and valued support during these difficult times.
We remind all our customers including static owners, seasonal tourers, tourers and campers our Park is closed as per government rules.
We understand customers will be wanting an update on visiting your holiday home/tourer on the Park, your existing booking(s) and future bookings. However, not to risk staff health we have a limited number of staff addressing your calls and emails. We also have staff working remotely.
You will therefore understand we have lots of customers and queries to deal with, so please be patient, we will get back to everyone as soon as we can. It will take some time to address all your queries.
We will keep you updated with any further updates on our website and on our Facebook page.
From the management and staff of Brighouse Bay Holiday Park we thank you for your patience and understanding during this difficult time. Stay at Home and Stay Safe.
21 March 2020
These are unprecedented times. We all have a responsibility to consider not just ourselves but the people of our country, our local community and those on this park.We are having to make decisions and take actions which were unimaginable a few weeks ago.
To this end, we are closing all facilities on our park with immediate effect.
We are speaking to all customers with holiday accommodation and touring bookings in the next few days to arrange alternative dates when the crisis is over.
We ask our private owners and seasonal tourers to be sensitive to the views and needs of the local community and NHS and to not stay in their holiday home at this time. For those already here, you need to consider leaving at your earliest convenience. If there is any reason why you cannot leave, you need to discuss that with us now.
We are expecting the Government to give us more guidance very shortly. We expect a clear message that holiday parks must not stay open for business.
We will be making every effort to ensure our staff are looked after during this period.
Please call or email us on email@example.com if you require assistance. We ask those ringing the office to be mindful of the emotional strain our team are under, as we try to help you in the best way we can.
We will keep you updated on our Facebook page.
Thank you for the patience, kindness and understanding you’ve shown us. We hope to see you after this crisis to celebrate our landmark 50th birthday this year. Wishing you and your loved ones all the best. Be safe
A warm welcome to Gillespie Leisure
Creating holiday memories
Our four holiday parks are next to or near beaches along the Dumfries and Galloway coastline, one of Scotland’s most beautiful and unspoilt areas. Welcoming and hospitable, each park is unique, offering its own excellent accommodation and on-park facilities. Perfect places to relax, enjoy your well-earned holiday and put the outside world on hold.